Responsible Gaming at 7edb

7edb enforces a strict minimum age of 21 for all account registrations. During KYC verification, every player must submit a valid government-issued photo ID — such as a National Identity Card (NID), passport, or driving licence — confirming they meet the age requirement. Any account found to have been opened by a person under 21 will be immediately suspended, all balances forfeited, and the matter handled in accordance with applicable law.

If you are a parent or guardian concerned that a minor in your household may be accessing gambling websites, we strongly recommend installing parental control or internet filtering software on shared devices. If you suspect a minor has registered on 7edb, contact [email protected] immediately so we can investigate and take appropriate action.

Responsible gaming means making conscious, informed decisions about when, how often, and how much you gamble. It means treating gambling as leisure — not a financial strategy or emotional outlet. At 7edb, we believe a healthy relationship with gambling begins with self-awareness, and we encourage every player in Bangladesh to reflect regularly on their habits and use the protective tools we provide.

7edb's responsible gaming programme is built around one principle: giving players genuine control over their activity. Our player-protection tools are available to every registered user at no cost, and our support team is on hand 24 hours a day, 7 days a week to assist any player who feels gambling may be getting out of hand. Your wellbeing is our first priority.

Setting a Deposit Limit

Log in to your 7edb account and go to Account Settings then Responsible Gaming. Under Deposit Limits, choose a daily, weekly or monthly cap and enter your preferred maximum amount in Taka (৳). Limits take effect immediately when lowered. If you request an increase, a 7-day cooling-off period applies before the higher limit becomes active — this safeguard ensures increases are deliberate, never impulsive.

Requesting a Time-Out or Self-Exclusion

To activate a time-out, go to Account Settings then Responsible Gaming and select the Time-Out option. Choose 24 hours, 7 days or 30 days. During a time-out, your account stays open but you cannot log in, bet or deposit. For a longer self-exclusion (6 months to permanent), email [email protected] with subject line Self-Exclusion Request. Requests are processed within 24 hours and cannot be reversed during the exclusion period.

Reviewing Your Activity History

Your full activity history — every bet, deposit, withdrawal and bonus — is available under Account Settings then Activity History. We encourage all players to review it regularly. If you notice a pattern of increasing stakes or frequent deposits, treat it as a signal to pause and reassess. Contact [email protected] if you want to discuss your account history with our team.

Problem gambling can develop gradually and is not always easy to recognise in yourself. If you identify with one or more of the signs below, please use our responsible gaming tools or contact our support team for confidential help.

Answer these questions honestly. If you say Yes to two or more, consider reaching out to our support team or activating a break.

• Have you ever gambled with money needed for essential expenses like rent, food or bills?
• Have you found it difficult to stop gambling once you have started?
• Have you felt the need to bet larger amounts to get the same level of excitement?
• Have you returned to gambling after a loss to try to win that money back?
• Has gambling caused problems in your relationships, work or finances in the past 12 months?
• Have you ever lied about how much time or money you spend gambling?

Set a Budget Before You Play

Decide exactly how much you are comfortable spending before each session. Use 7edb's deposit limit tool to enforce that budget automatically. Treat every deposit as entertainment expenditure — not an investment. Never deposit more than your preset limit, and never chase losses with additional deposits.

Use Time Limits

It is easy to lose track of time when playing online. Enable 7edb's reality check feature for session reminders. Set a specific limit before you log in and stick to it. Taking short breaks between sessions — even 10 minutes — helps maintain perspective and keeps gambling in its proper place as leisure.

Never Gamble Under the Influence

Gambling while under the influence of alcohol or in a highly emotional state significantly impairs judgement and leads to riskier decisions. Always play with a clear head. If you have had a difficult day, consider returning to the platform another time rather than gambling to decompress.

Balance Gambling With Other Activities

A healthy relationship with gambling means it remains one of many leisure activities — not the dominant one. If gambling is crowding out hobbies, social time or responsibilities, that is a meaningful signal. Schedule limited, specific time slots for gambling and fill the rest with other activities you enjoy — watching BPL cricket, spending time with family in Dhaka, or exploring a new hobby.

7edb uses age-verification checks at registration and at the point of withdrawal to ensure no person under 21 can maintain an active, funded gambling account. Any player who provided false age information during registration will have their account immediately terminated, all winnings voided, and deposits returned net of any bonuses claimed. In cases of clear intent to circumvent age verification, 7edb reserves the right to retain all funds and report the matter to relevant authorities.

If you share a device with younger family members, we strongly recommend enabling parental control software to block access to gambling websites. Free parental control tools are available for Android, iOS and most desktop operating systems. If you believe a minor has accessed 7edb through your account or device, contact [email protected] immediately so we can investigate and protect both the minor and your account.

If you feel gambling is having a negative impact on your life, finances or relationships, please do not wait. Reach out to the 7edb support team today. Our team is trained to handle responsible gaming enquiries with empathy and strict confidentiality. Whether you need help activating a self-exclusion, want to talk through your concerns or simply need guidance on next steps, we are here for you — 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).